Your Privacy Matters

Personal Information

We collect personal information you provide when scheduling appointments, during consultations, and through our website forms. This includes:

• Name, address, phone number, and email address
• Date of birth and emergency contact information
• Payment and billing information
• Insurance information (when applicable)

Medical Information

As a medical facility, we collect protected health information (PHI) including:

• Medical history and current health conditions
• Treatment records and progress notes
• Prescription and medication information
• Laboratory results and diagnostic information

Website Information

When you visit our website, we may collect:

• IP address and browser information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

Medical Care

We use your health information to provide, coordinate, and manage your medical care and treatment.

Communication

We may contact you to schedule appointments, send treatment reminders, share health information, or notify you of clinic updates.

Billing and Insurance

Your information is used for billing purposes and to process insurance claims when applicable.

Legal Requirements

We may use or disclose your information when required by law, court orders, or government agencies.

Your Rights Under HIPAA

• Right to access your medical records
• Right to request corrections to your health information
• Right to request restrictions on how we use your information
• Right to request confidential communications
• Right to file a complaint about our privacy practices

Who May Access Your Information

Only authorized healthcare providers and staff members involved in your care have access to your protected health information.

Technical Safeguards

• Encrypted data transmission and storage
• Secure firewalls and network protection
• Regular security updates and monitoring
• Multi-factor authentication for staff access

Physical Safeguards

• Restricted access to facilities and records
• Secure disposal of documents and devices
• Surveillance and alarm systems

Administrative Safeguards

• Staff training on privacy and security policies
• Regular risk assessments and policy updates
• Designated privacy and security officers

When We May Share Information

• With your healthcare providers for coordinated care
• For billing and insurance claim processing
• When required by law or legal proceedings
• For public health and safety purposes
• With your written consent

Business Associates

We may share information with business associates who provide services on our behalf, such as billing companies or IT support. These partners are contractually required to protect your information.

Types of Cookies We Use

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Access and Updates

You have the right to access, update, or correct your personal and health information. Contact us to request access to your records.

Communication Preferences

You can opt out of non-essential communications at any time by contacting us or using unsubscribe links in our emails.

Complaints

If you have concerns about our privacy practices, you may file a complaint with us or with the Department of Health and Human Services.